Messages stuck in outbox??
Posted: Sun Mar 03, 2019 12:34 pm
I have messages that seem to be stuck in the outbox.
How do I push them through to the recipient??
How do I push them through to the recipient??
Ben,
The PM Outbox works differently from most e-mail outboxes. Messages remain in the Outbox until they are READ by the recipient. So the "stuck" messages you see have not yet been read. This is usually because the normal notification method for a PM received (e-mail) is not working for the recipient. If their principal e-mail address has changed, but they haven't changed it in their Forum Profile, then notifications won't get through.
Alan Fraser
Forum Admin